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Getting Started With WebEx at JMU Student Edition

What is WebEx?

WebEx is a suite of online meeting tools available for students, faculty, and staff at JMU that allows you to meet with anyone in the world using your computer and/or telephone. With WebEx through JMU, you can connect to your class using audio and video for a face-to-face meeting experience, plus share documents, applications, or online content with your instructor and classmates.

How Do I Join a WebEx Session in Canvas?

If your course requires you to join a class synchronously and your instructor has indicated that the WebEx session is located in Canvas, you should first log into Canvas with JMU E-ID and Password and then navigate to course. It recommended that you use the most up to date version of Google Chrome as your browser and that you have headphones with a microphone for all video conferences using WebEx.

Additionally, while not necessary, computers with wired network connections will have better connectivity so if available it is suggested that you connect to the Internet via ethernet connection.

Click Below to Join Canvas Now

Once you have navigated to your course, please use the left-hand menu to find the link for scheduled WebEx class sections.

Next, find your corresponding session and click the yellow "Join" button to begin your session.

If it the first time you have signed into a WebEx session Google Chrome will prompt you to add the WebEx extension to Chrome.

Once you've added the WebEx add-on to Chrome, a new window will open with options for how you would like to connect. We suggest using the "Call Using Computer" option for most classes and meetings.

While you can join a class with your phone, you have limited interaction with the speaker and will not be able to see the instructors screen or be able to share yours.

After you have selected you headphones and microphone, click "Connect Audio" to join the live session. If you microphone is on, please be sure to mute your microphone until your instructor begins class. The image below highlights how to raise your hand, turn on your webcam, and mute and un-mute your audio

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Credits:

Created with images by StockSnap - "marshall audio speaker"

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