S. Truett Cathy Ethical Virtue Theory

" We must motivate ourselves to do our very best, and by our example lead others to do their best as well " -S. Truett Cathy

Introduction/Ration for Selection:

  • Samuel Truett Cathy was the founder and chairman of Chick-fil-A
  • Married Jeannette McNeil in 1948; three children- Bubba, Dan and Trudy
  • Cathy was a great role model of an ethical person in both personal and business life
  • 1946- Dwarf Grill/House
  • 1967- First Chick-fil-A
" Putting people before profits is how we've tried to operate from the beginning " -S. Truett Cathy

S. Truett Cathy Bibliography:

  • Truett Cathy is the founder of WinShape Foundation
  • WinShape scholarships / Foster homes, Chick-Fil-A scholarship
  • Truett Cathy received several prestigious awards throughout his life time
  • He is the author of five books
  • Cathy built his life, business and family around hardwork, humility and Biblical principles

Team Application:

  • Truett Cathy based Chick-Fil-A on biblical principals
  • Truett Cathy used a leadership stye called Servant Leadership. Servant Leaders place the interests and needs of their employees, and customers over their own self interests and needs
  • The textbook describes virtue theory to be continually learning and building character to make consistent decisions
  • Chick-Fil-A mission statement
  • Customer service comes first!
Mission Statement: To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence of all who come in contact with Chick-fil-A.

Biblical Thoughts:

  • Proverbs 22:1
  • Stands by his ethics to close on Sundays known as the Biblical day of rest
  • Per closing on Sundays, Truett Cathy says "It was the most important decision I ever made!" Cathy believes to serve the Lord on Sunday instead of worrying about business

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" A good name is more desirable than great riches; to be esteemed is better than silver or gold " Proverbs 22:1 (NIV)

Summary:

  • What can we learn from Truett Cathy and his business?
  • "People before profit"
  • Ethical Virtue Theory
  • Biblical principles
  • Servant Leadership
" Well, there’s no such thing as luck. People say it’s luck, and I say the harder you work the luckier you get " -S. Truett Cathy

Bibliography:

  • A Conversation With Truett Cathy. (n.d.). Retrieved February 19, 2017, from https://billygraham.org/story/a-conversation-with-truett-cathy
  • Eat Mor Chikin: Inspire More People; Cathy, S. T. Doing Business the Chick-fil-A Way); 2002, Decatur : Looking Glass Books. Document Type: book; (AN DBCW.CATHY.LOOKINGGLASSBOOKS.BJJB) [Citation Record], Database: EBSCO Publishing Citations
  • History. (n.d.). Retrieved February 19, 2017, from https://www.chick-fil-a.com/About/History
  • How Chick-fil-A Creates a Memorable Experience and Grows Revenue by 13% Annually. (2014, November 19). Retrieved February 19, 2017, from http://blog.clientheartbeat.com/chick-fil-a-customer-experience/
  • Kruse, K. (2016, August 09). How Chick-fil-A Created A Culture That Lasts. Retrieved February 19, 2017, from http://www.forbes.com/sites/kevinkruse/2015/12/08/how-chick-fil-a-created-a-culture-that-lasts/#760c89d65872
  • 7 Life Lessons from Truett Cathy. (n.d.). Retrieved February 19, 2017, from http://www.daveramsey.com/blog/7-life-lessons-from-truett-cathy
Katie Kici, Christian Marple, Daniel Miller, Hannah Peters, Shurla Usman & Taylor Yates

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