Training is not just about training new team members, training existing team members, is also necessary to bring them up to speed on new tools, technologies, processes, procedures and regulations.
Training is an ongoing challenge for organisations.
Employee Training
Your organisation will use employee training for a variety of reasons, such as on-boarding for new team members and/or to improve existing team members performance.
Training team members using eLearning helps to formalise the training that is delivered, making the training message consistent over the whole of your organisation.
You can create exams/quizzes, run reports and gather feedback so that you can continuously assess and improve training performance.
Creating an eLearning course is great for;
- Making the new learning more effective and enjoyable
- Making the training available to team members wherever they are and whenever they need it
- Making new team members feel welcome by assuring them that they can access the learning material whenever they want to
- Freeing up the time of for team members who would have to spend days in face-to-face, time-consuming training sessions
- Giving all team members feedback, providing guidance and monitoring their progress
- Maintaining consistency, as everyone gets given the same information
Induction training is important for new team members and a good elearning training programme can help over come some of the barriers found when training new team members.
These include:
- Time pressure – Managers may be too busy to spend adequate time with new team members in their first few days. This can mean induction training is rushed, shortened or ignored.
- Information overload – New team members can become swamped by the volume of information they are given in the first few days and weeks of starting a new job. If there is too much to take in, vital induction messages may not be absorbed and retained.
- Mixed or inconsistent messages – Inevitably, messages may get lost or changed when delivered to new starters by different managers or trainers. Updates may also be overlooked, so it can be hard to guarantee that all new employees get the right information during their induction training.
- Delayed implementation – If the main induction training happens as a face-to-face course, there may be a delay while a place becomes available or enough new starters arrive to make up the numbers. In some cases, it’s not uncommon for new recruits to have their formal induction training several months after joining.
Compliance Training
Is a necessity for most organisations. It helps minimise the risk of non-compliance and keeping up-to-date with changing legislation.
It informs your team members on the laws or regulations that are applicable to their role and industry. It can cover many different topics such as Health & Safety, Anti-Harassment and Diversity Training in the workplace.
All team members are required to adhere to a strict and specific set of rules and regulations that governs their industry.
Creating a eLearning courses can benefit you company by;
- Save time: eLearning makes it logistically possible for all team members to take a mandatory compliance course without needing to attend in a classroom.
- Bring boring content to life: Compliance training content is often boring, so eLearning should use interactivities to keep the learners engaged.
- Measure completion: Putting the courses up on the LMS allows the training and HR managers to keep track of team members attendance and performance.
- Personalisation: Designers can create bite-sized learning modules to provide relevant information to different groups of learners.
As it is mandatory requirement, amending your training materials is made easier with eLearning.
Customer Training
This helps your customers to use and understand your product or service.
This is great for raising the customer experience, increasing engagement with your product or services.
It has benefits for your organisations as well. You are likely to have better customer onboarding and improved customer retention.
Companies like IBM, that sell complicated enterprise software, will have dedicated programs to help train their customers on how to use their software.
Creating eLearning for this is great as;
- It is a practical and affordable way to cater to millions of customers, all over the world.
- Customers can study at their own pace, move faster or slower through the course, repeat selected lesson units, and do all that from their own home, and in their free time, instead of a predetermined schedule and location.
Partner Training
Gives your partners the tools they need to be successful members of your network. Types of training include product information training, sales training, support training, marketing guidance.
Partner training is an important way of protecting your brand. It has many other benefits; it can help you engage partners, reduce support costs, scale growth.
When you offer training to your channel partners, you’re essentially creating more knowledgeable, empowered, and up-to-date partners. This change will increase brand loyalty, ensure a consistently positive customer experience, boost sales, improve product speed to market, and ultimately, drive revenue higher.
Creating elearning is a great way to:
- Get your partners up to speed quickly.
- training to keep your partners on the same page as the rest of your team members.
- Give an incentive for them to work with you.
Let's explore how we can specifically help you!
Request a call back to arrange a time that suits you to speak to us.
www.ucps-elearning.com | 01264 748170 | info@ucps-elearning.com
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Created with images by RyanMcGuire - "running sprint cinder-track" • Austin Distel - "untitled image" • rawpixel - "office adult computer" • Austin Distel - "untitled image" • rawpixel - "agreement business businessman"