Service Disruption how to speed prevention and emergency response with social communication tools

Preventative Measures

Preventative measures are difficult to implement because of a lack of awareness of all physical asset locations, maintenance status, contextual and situational incidents, and procedures that are related to dealing with incident management

Complexity

Complex, distributed work environments make it difficult to effectively communicate

Improve Response Times and Reduce Risk

Speed prevention and emergency response with social communications tools that link employees with relevant expertise for on-the-spot decision-making.

Increase Knowledge Sharing and Communication

Create communities that connect telco experts with workers so they can share new or revised incident practices

IBM Connections

Having coordinated activities that prevent incidents from happening in the first place

  • To Increase Knowledge Sharing and Communication
  • To Improve Response Times and Reduce Risk
  • To Innovate and Deploy Crowd-Sourced Pre-emptive Safety Solutions
  • Leveraging Cognitive Solutions to Prevent Incidents Prematurely

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