MBA 890 Negotiation, Conflict resolution, and creative problem solving Kristen Miranda

I'm NOT a WWE fan, but my daughter loves does, so I took a picture.

Week 1

I'm really excited about this class and what I will learn over the coming weeks. Power, Influence and Perception was a topic of discussion. I really enjoyed listening to Isaac Lidsky. He spoke about how seeing is believing and you believe what you see because it is an illusion. Everyone has different perceptions of situations. I feel that this is true in so many aspects of life. I found Lidsky's website and see that he also wrote a book titled, Eyes Wide Open. Below is a link to his website and an excerpt from his book.

Week 2

This week was interesting as we took some self assessments. We may perceive ourselves as one way, but others see us in another light. I believe that self-assessments are beneficial and help us understand how to work with others based on our own personality and also based on another's personality. In the creativity assessment, my score was middle of the road. I have creative ideas and I am open to hear others thoughts around a subject. I think it is always good to bounce ideas off of others. Which takes us to my negotiation style and conflict resolution results, I'm collaborative and try allow everyone to feel like they have a piece of what they wanted. In order for a deal to be successful, it has to be beneficial to both parties. I also think its important for everyone to feel that they have a part and a say. I have often felt in my 20's that older people in the workforce did not take me seriously and I felt it was because of my age, but I had solid information to provide. I felt like I wasn't being heard and it made me mad. I think that there are areas to work on and apply in my life in terms of creativity, negotiation and conflict resolution.

An idea + an idea = better results

I found this talk by Taylor Hartman and the colors associated with personalities very interesting. Which color is your personality? It reminded me of a DISC assessment that I took at work. I was a high red. In Hartman's talk, I think I'm a mix of a red and blue.

Week 3

Conflict can be a good thing. Until this week, I always thought of conflict as a negative, but good conflict is healthy. See the below article on conflict and how and can be good. While I am collaborative, I have had conflicts with others. I would say that my personality at home is different from my work personality. At home I'm very confrontational and at work I'm not as aggressive. I think its important to have good conflict and I'm going to work to make sure I do not waste my time or others time on bad conflict.

While there is good conflict, there is a cost of conflict in the workplace

Week 4

Problem solving was the subject this week. Again going back to my assessments, I am collaborative, so I would rather solve the problem in a group. I think that more ideas and discussion create better decisions. I'm collaborative at work, but I'm demanding at home with my family, I'm going to be more collaborative with them and see how they react.

I thought that this was talk was interesting on working backwards to achieve results. Also found the below article on group problem solving.

Week 5

What its like to overthink...

In my SWOT analysis, a weakness is that I over think. I found this article in Forbes which provides 6 ways to stop overthinking. The article states that individuals who overthink are in a state of anguish. Here are six ways to stop the process of overthinking. Overthinking is something that I need to change. The 6 elements presented are: 1. Notice when you are overthinking. 2. Challenge your thoughts. 3. Focus on active problem solving. 4. Reflect 5. Be Mindful. 6. Change the channel. I think that changing the channel is something that I do. If I overthink, I change the subject or walk away and come back to the problem or situation at a later time.

Week 6 The above article reiterated what we learned in this class on negotiation. Negotiation starts when someone says "no". No provides the opportunity to problem solve. The article also states that the other party will be happier if you make several concessions instead of them thinking that they get what they want. This is why its always important to ask for more than what you want because then the end of bargain will be in range. One point that I thought was interesting was in how we value money. What are you looking for in a deal? Is it status? Is it security? Then ask the person that you are bargaining with what their values are? Both parties will adapt their values when both stop treating money as the objective.

Week 7

Adding on to the talk we watched this week on creative confidence. David Kelley made me realize how a compliment can boost confidence. I have felt this personally and moving forward I'm going to compliment when it is deserved.

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