Caring for the Whole Person
In 2017, Unlimited Solutions Clubhouse in Bangor assisted 46 Members in attaining competitively paying jobs. Since opening in 2012, U.S. Clubhouse has helped a total of 214 Members obtain employment.
In 2017, the Hope House Health & Living Center served an estimated 52,000 meals to those who are homeless or peri-homeless in our community. The Hope House emergency shelter served 624 unique individuals, totaling 22,725 bed nights throughout the year.
Combating an Epidemic – PCHC continued to be on the front lines of the opioid epidemic. Our clinical staff embraced best practices, and continue to push toward better and better treatment of individuals suffering from Substance Use Disorder (SUD). Dr. Noah Nesin, Dr. Trip Gardner, the teams in Belfast, Brewer, and Old Town, the pharmacists and care managers along with many other PCHC staff have worked tirelessly to educate our community about SUD and to increase access to treatment and services, most recently at the Brewer Medical Center’s new rapid access SUD clinic. Though the hard work continues, the forces against us can feel overwhelming. PCHC has continued to innovate in this area, including through our Controlled Substances Stewardship Committee (formerly “CSI”), and the CHAMP clinic, as early adopters of strong internal controls around the prescribing of controlled substances, by leading the effort through the Community Health Leadership Board in the development of community-wide prescribing standards, and much more.
Dr. Robert P. Allen Quality Awards – This award is bestowed annually in honor of exceptional innovation, commitment to quality improvement, and excellence in patient care. In 2017, the award was given for exceptional work surrounding SUD, and presented to David Loxterkamp, MD, Tim Hughes, MD, Mary Beth Leone, LCSW, and Carol Kuhn, MD (Seaport CHC); Stephanie Partridge, PMH-NP, Becky McMahan, LCPC, LADC, and Stephanie Riehl, PMH-NP (Penobscot CHC); David Rawcliffe, DO, George Case, FNP, Jennifer Moss, LCSW, and Nathan McKnight, LCSW (Brewer Medical Center); Hope House Health and Living Center; the Controlled Substance Initiative (CSI) Committee; Heather Blackwell, Operations Project Manager (Administration); and Patty Hamilton, FNP, Bangor Public Health Director. The awards were presented at PCHC’s 2017 Annual Meeting in April, during which Kathryn Power, M.Ed. Regional Administrator, Region One of the Substance Abuse and Mental Health Services Administration (SAMHSA), was the Keynote Speaker.
Schmidt Institute for Innovation – In honor of our incredible founding CEO, Ken Schmidt, who retired in 2017, and in partnership with St. Joseph Healthcare, PCHC created Ken’s namesake – the Schmidt Institute for Healthcare Innovation. Under the Institute, we will enhance our ability to evaluate and publish research on the innovative work we do, with the goal of speeding up and spreading breakthrough innovations. The first meeting of the Schmidt Institute Advisory Committee was February 1, 2018.
Awards and Recognitions
Noah Nesin, MD, FAAP, was recognized by Maine Quality Counts with the first Lisa LeTourneau Award for Excellence in Primary Care.
Awards and Recognitions
Maggie Vance, CPhT, Prescription Refill Specialist at Penobscot Community Health Center, and Abagail Smith, Housing Navigator at Hope House Health & Living Center, were named PCHC’s 2017 Clinical and Non-Clinical Employees of the Year.
Hope House Health and Living Center received a four-year $2 million dollar grant from the Substance Abuse and Mental Health Services Administration (SAMHSA). The Wellness Integrated Supportive Housing or WISH grant will provide PCHC’s Hope House the resources necessary to guide homeless or at risk persons to permanent housing with supports in place to ensure the most vulnerable persons suffering from mental health and substance use disorders have greater recovery chances, treatment prospects, and longterm stability.
PCHC’s Outreach and Enrollment Specialists again made an incredible impact on our patients' and communities' ability to access health care during the Marketplace Health Insurance Enrollment Period. PCHC’s O&E team completed 520 enrollments, fielded 1140 calls, had 466 in-person appointments, and assisted 1754 people overall.
Ken Schmidt, MPA retired as President & CEO from PCHC at the end of August 2017 after 15 years of dedicated service.
Lori L. Dwyer, Esq., PCHC’s Senior Vice President, General Counsel, Compliance Officer and Risk Manager, was announced by the Board of Directors as PCHC’s President and CEO effective September 1.
MaineGeneral closed the Jackman Nursing home in September and PCHC has worked to find sustainable funding for maintaining urgent care in Jackman.