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Exceptional Care, Built Right In A $6 million expansion puts NICU and Labor & Delivery on one floor — and having their babies just down the hall makes families feel good.

In 1970, The University of Tennessee Medical Center opened the region's first NICU, or neonatal intensive care unit. And with a recent $6 million expansion, it's now the largest private-room NICU in East Tennessee, with 58 rooms (four of them for multiple births) and access to 70 beds for busy periods.

Labor & Delivery and NICU – All on One Floor

It's also the only facility in the region with the NICU, labor and delivery rooms, postpartum rooms and a surgical area (where physicians can perform C-sections and other procedures) all on one floor.

“Having all these resources in one place creates an even better experience for babies and their families,” said Robert Elder, MD, vice president of the Center for Women & Infants, one of seven centers of excellence at the medical center. Elder also serves as a professor in the division of Obstetrics and Gynecology at the University of Tennessee Graduate School of Medicine (UTGSM).

"We went from the old standard NICU – a mix of private rooms and large, open nursery – to a cutting-edge design with all private rooms," said Elder.

“Having the NICU, Labor & Delivery, Postpartum and Surgery on one floor creates an even better experience for babies and their families,” said Robert Elder, MD, vice president of the Center for Women & Infants, one of seven centers of excellence at the medical center.

The redesign also includes state-of-the art equipment, low-key observation areas for medical staff, and a cozy nursery for parents, many of whom have babies staying in the NICU for months.

As a Level III NICU, the staff includes board-certified neonatologists, neonatal nurses, respiratory therapists and other specialists, who are available around the clock. And as the state-designated Regional Perinatal Center for the 21-county East Tennessee region, the NICU can care for both moms with high-risk pregnancies and the smallest, sickest babies.

“Being the region's academic medical center sets us apart,” said Elder. “From the services to the technology to the research, the medical center offers the best care for moms and babies.”

Thoughtful Design for Families

The newly expanded NICU rooms look more like upscale hotel rooms than a place you’d spend a long hospital stay. There are comfy chairs for nursing and a foldout couches for sleeping. And the staff doesn’t just give the families permission to personalize the space. They help them do it, with cheerful, hand-drawn markers of babies’ milestones. All of this makes the NICU, where some babies stay as many as 180 days, feel a little more like home.

The rooms are large, light and airy. Each one has a window with a view of the campus or the Tennessee River. Each room has a comfy chair for nursing and a foldout couch for sleeping. All of this makes the NICU, where some babies stay as many as 180 days, feel a little more like home.

The rooms are large, light and airy. Each one has a window with a view of the campus or the Tennessee River. In addition to being homey, the rooms are also smart.

“We thought a lot about the room design,” said Elder. For example, premature babies’ systems aren’t developed enough to handle the same light and sound levels that full-term babies can. “The lighting technologies in the rooms adjust to the needs of the babies, families and team members,” Elder said.

How Tech Helps Preemies

Premature babies’ worlds are contained within their incubator, the special enclosed bed that acts almost like a second womb. The medical center uses Giraffe Incubator Carestations. They’re now the standard of care of premature babies, thanks in part to The University of Tennessee Medical Center.

Watch the video tour of the newly expanded NICU with Mark Gaylord, MD, medical director of the Center for Women & Infants, neonatologist and professor at UTGSM.

When the beds were being developed, the company turned to medical center physicians for design advice. “Back in the ‘90s, our team helped the company design and test these incubators,” said Mark Gaylord, MD, medical director of the Center for Women & Infants, neonatologist and professor at UTGSM.

“We met several times, starting by drawing designs on napkins," Gaylord said. "After several years of designs and trial runs, those rough sketches led to an FDA-approved, state-of-the-art bed.”

These beds include humidifiers and heaters to keep babies’ environments at the best levels. They also give physicians easy access to the babies by way of a lazy-Susan like platform. That keeps the fragile babies, some of whom weigh as little as a pound, from being jostled during their care. “This design helps families bond better and babies go home faster,” said Gaylord.

Another technology that helps families is the Angel Eye. “This web-based camera system lets families and friends check on their baby from anywhere in the world,” said Gaylord. “It lets families visit with the babies and feel comforted even when they can’t be here in person.”

Research That Rocks the Cradle

“While people know about the medical center,” said Robert Elder, MD, “its real impact on the region is probably underestimated.”

That’s because, like the development of the Giraffe bed, much of the research that happens here is often done behind the scenes. In addition to helping develop the incubator, medical center team members have:

  • Led a pioneering study that proved drug-addicted moms can be weaned off drugs during pregnancy, resulting in healthier babies who are less likely to be dependent, themselves
  • Joined in a state-wide research project that focused on helping drug-dependent babies go home more quickly
  • Started developing a smart cannula, a breathing tube that fits in a baby’s nose, that detects when the baby stops breathing and automatically stimulates the baby to start again
  • Studied infections in pregnancy and the role vaccines may play in keeping moms and babies healthy

In addition to technology, services and research at the Center for Women & Infants, the medical center offers physicians a four-year residency in Obstetrics & Gynecology

There, physicians can train in maternal-fetal medicine, urogynecology, reproductive endocrinology and infertility, and gynecologic oncology, while also performing scholarly research alongside specialty-trained faculty.

"If you’re going to instruct physicians, then you have to have the best physicians as educators,” Elder said.

Exceptional Care, Built Right In

Giving moms and babies the best care possible is the NICU's goal, not only by offering a caring, highly trained team and the latest equipment, but also by virtue of its very design.

“We’re committed to giving moms and babies exceptional care,” Elder said. "Having all these resources in one place gives families immediate access to specialists if they need them."

“Obviously, our moms don’t want to use the NICU if they don’t have to,” said Keri Lattimore, MD, a neonatologist at the medical center.“But the thought of their babies being just down the hall and not a car ride away really makes them feel good.”

Keri Lattimore, MD, a neonatologist at the medical center agrees. “Obviously, our moms don’t want to use the NICU if they don’t have to,” she said. “But the thought of their babies being just down the hall and not a car ride away really makes them feel good.”

Are you considering having your baby at The University of Tennessee Medical Center? Learn more about all of the obstetric services offered by the Center for Women & InfantsWe also offer a wide range of programs for parents, including Childbirth Preparation, a Birthing Center Tour, Breastfeeding Classes and Infant Massage. Learn more at Classes & Events.