Volunteer Newsletter: From Our House to Yours | Issue X
A Note to Our RMH-NY Community
Dear RMH-NY Community,
Together, with Ronald McDonald House Charities, our Hospital Partners, and in accordance with our local health and government authorities, Ronald McDonald House New York (RMH-NY) is implementing enhanced safety measures and operational processes to move our mission forward and begin to increase our capacity to serve families. While our House has remained open, there has been a number of programs and services paused including the accepting of new reservations.
As we enter the process of gradually reinstating our operations to full capacity through a phased approach, it is important to state the principles that have guided our decision-making and actions:
- The health and well-being of children, families, staff and the communities in which we operate is our highest priority.
- We continue to consult with medical, legal and safety experts and Chapter leaders to determine the path forward.
- We rely on science, facts and information when making decisions – always with the best interest of our system and the people we serve at the forefront.
- We are committed to continuous learning; we will evaluate and adjust as we learn and the situation evolves.
- We will operate with accountability and transparency.
- We are in this together, united in strength and a common mission.
At the instruction of RMHC Global, our healthcare partners and city/state regulations, RMH-NY has implemented a 4 phased-approached to moving forward towards full operation. While we advance into each new phase, the timeline will be dependent on our current health status within NYC and our House. Please see below for a detailed chart outlining our phased approach. As the plan and situation evolves, we will allow for time to continuously adapt our operation policies and most importantly ensuring the health and safety of our families and staff as top priority for us as we continue to meet the challenges presented by COVID-19.
Today, we are proud to share with you that our House has begun Phase I and are working hard to fulfill the requirements to move into Phase II. Our team will continue to provide updates as needed.
Video & graphics created by Cindy Pham, Project Coordinator
- The New Condition of Stay documents were distributed to all families in House and their social workers for review
- We instituted a terrace schedule for families to have access to space outside their rooms.
- Families in House have been relocated to new sanitized rooms.
- The reinstatement of families is pending a follow-up response from RMHC as it pertains to accommodating Person Under Investigation (PUI).
- An additional security guard has been shifted (8AM-4PM) to assist with our new screening procedure.
This event was organized by Jennifer Ricca, RMH-NY Hospital Outreach & Child Life Specialist
We Miss Our Volunteers!
Volunteer: Wellness Center
Profession: Sound Practitioner
Years Volunteering at the House: 3 years
How you got involved: I was in the same Sound Practitioner Training Program as Lisa Kim who was already volunteering at the House in other activities and wanted to introduce this new practice. We enjoyed offering Sound Baths and Sound meditations together to the families!
Favorite Activity: I love offering a gentle sound field for those caregivers receiving massage in the Wellness Center. The sound invites a slowing down of the body so the listener can have a relaxation response. I also enjoy sharing a Sound Bath with families or groups. This is an opportunity to tune into the breath and the body and allow the gentle sounds and imagery to help relax the body and mind deeply.
Volunteer Goal: Offer more Sound Baths! :)
Most Memorable Experience: This is one of those questions where so many moments come to mind. I would say I was very touched when once, when giving a private Sound Bath to a family, the little boy wanted to offer sound to his parents to relax them. I gave him an instrument and showed him how and he was so very careful and attentive. He sweetly offered sound to his parents. It was a very tender moment between him and his parents.
“Gratitude. So thankful to be part of a community that is so heart” - Elizabeth Ferry
Article Submitted by Helena Russo, Communications Volunteer