Each January, Alaska Air Group employees come together in cities across the network to learn more about what’s in store for the year ahead—and this year, Virgin America Teammates were welcome to join the fun! Our very own Nicholas Mesa was there and has some positive feedback to share...
My experience was really enjoyable! Over the course of the meeting, I was able to understand Alaska's plan and what is to come over the next couple Months/Year!
They targeted Virgin America because they knew what an awesome airline we all are! With the Merger, we are now the 5th largest domestic airline and the airline with the most daily departures from the West Coast!
That being said, in a personal note my main goal was to find out if our jobs were safe or not. From what our CEO said he seemed like we will be fine.
What I learned is that Alaska's number one goal is Safety which is awesome. They created 5 new focus areas
1. Be safe and on time 2. Focus on people. 3.Build a deep emotional connection with our brand 4. Defend and grow our customer base 5. Win with low costs and low fares
They wanted to change their old and not so exciting ones and mash with Virgin's awesome WOW moments so they created these:
1. Own safety 2. Do the right thing 3. Be kind-hearted 4. Deliver performance 5. Be remarkable
Personally the 5th one really struck me home because being remarkable is essentially the same as WOWing a guest. Giving them a remarkable experience that they wont forget!
What I am most excited for is the new expansion to the route map in 5 years!
Sunday February 12th through Tuesday February 14th
So I went to see La La Land yesterday. It is a throwback and forward to "Hollywood" movies. It relies on the old formula of breaking into song and dance, but with a more modern look and feel.