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Northwestern University and Adobe, a new start!

Agenda

9 am – Meet at 44 Montgomery, 18th Floor

Introductions

Partnership Goals from Northwestern

Partnership Goals from Adobe

What does a successful partnership look like?

CSM Overview

10 am - Open Discussion and Brainstorming

Understanding Stakeholders

Adobe Scope – (Company Organization, Project, Initiatives, and points of intersection)

Northwestern Course Integration

Faculty and Student Resources

Establish next steps

Customer Success Manager-Delivering Exceptional Experiences

Student Creative jam Winning Team!

Feature Northwestern Alumni, doing amazing things ;) Gotta love this Tweet!!!

Dedicated Marketing Portal

Adobe Customer Success Manager Value

  • Single Point of Contact
  • Education Experience/Best Practices
  • Active Use Programs to Ensure ROI
  • Student Engagement
  • Marketing Assistance
  • Roadmap and Futures

Your Adobe Team

Katie Pierce- Account Executive- 408.394.2600 kpierce@adobe.com

Jill Gray- Customer Success Manager 847.961.0673 jill.gray@adobe.com

Jim Babbage- Solutions Consultant 416.602.6784 jbabbage@adobe.com

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