Canceling a Student Ticket *Tickets should be cancelled Before kickoff for football and no less than 3 hours prior to the Start time of Basketball/Baseball.

1. Log into the Student Account Manager using your Account ID (9+VIP ID) or university email address. If you are accessing the site on a mobile device, scroll down and click FULL SITE.

2. Click on "manage this event" for the ticket you want to cancel

3. Click on "Return" below "select an action below to manage your seats"

4. Check the box next to your ticket

5. Click on "return (1)" button

A pop up window will then appear on the screen

6. Click on "Continue to return"

7. Select the box to agree to the terms of use and then click on "submit"

You will have successfully canceled your ticket when you see this page. You will also receive a confirmation email.

*Students who do not cancel their ticket 3 hours PRIOR to Basketball/Baseball or kickoff for Football and do not attend the game are considered NO SHOWS and their ticketing privileges may be revoked for the remainder of the season.

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