The Imminent Threat
- At the very core of our healthcare system, over 50% of physicians are experiencing burnout.
- 80% of physicians are overextended or at capacity.
- Many physicians are considering leaving traditional medicine altogether which will stress the system even further.
- Nursing turnover is at an all time high. In first year nurses, the turnover is as high as 14%!
- Burnout in medical students and residents is nearly 60%!
The Tremendous Cost
- The loss of one physician can cost an organization over $1 Million.
- An organization with 450 physicians can lose up to $11.25 Million/year due to turnover related to physician burnout.
- But, the burnout problem isn’t limited to physicians; it extends to the entire health care team as well. The average 300-bed hospital will spend $4.4 Million/year on nursing turnover.
The Patients Suffer
Research shows that when healthcare professionals are burned out:
- Medical errors increase.
- Interactions with patients suffer.
- Patient satisfaction decreases.
- Health care–associated infections increase.
- Patients have more tests.
- Patients are referred to other doctors more frequently.
- There are more malpractice suits.
The Complex System
This isn't going to be easy. It is challenging to "first do no harm" in the midst of a harmful environment. Inefficient EMRs, burdensome regulatory requirements, and unreasonable insurance industry demands all contribute to the high-pressure environment. Attempts to simplify this as either an individual issue or a system issue alone are doomed to fail.
It's Not About Engagement
There's been a lot of talk about engagement. Common engagement tools such as the Gallup Q12 primarily measure how people "feel" about where they work. Engagement is no longer enough. In order to make a lasting difference, it is going to take a lot more than just feelings.
Change is impossible without investment and ownership
To be successful in this high-pressure environment, teams need to be invested. To thrive in these turbulent times, people need to approach their work with sense of ownership. We need people who are willing to roll up their sleeves and make an impact. Ownership requires the right mindset.
“I was, quite simply, on the edge of my seat during the entire talk.” -- Sue Cadwell, RN, AVP Pediatrics & Obstetrics, HCA
Forged in the trenches of some of the greatest international disasters of our time, Dr. Diamond’s insights equip healthcare professionals to overcome tremendous pressure and make an impact when it matters most.
If your people are burned out (and they are) think about the difference it would make, if instead of being burned out, they were on fire!
With jaw dropping stories from the global disaster scene, Dr. Diamond's keynotes reveal the mind-shift that occurs before people become burned out. With the right mindset and trench-tested tools, people renew their passion, roll up their sleeves, and make a difference that impacts teams and transforms culture. Without the right mindset, programs and policies will not lead to lasting change. It used to be all about resilience. Now it is all about unstoppable performance based on the Thriver’s Mindset .
Participants come away with:
- Practical tools to avoid burnout and stay engaged despite tremendous pressure.
- Insights how to transform “victim” team members into fully engaged and productive team members.
- The mindset that will equip teams to create a culture of heroes.
- New insights that strengthen the junctions between teams and transform culture.
This hands-on workshop equips participants with practical tools to solve problems under pressure when resources are scarce but results matter. They will practice problem solving strategies used by the CIA and international disaster teams. This customized workshop is not a workshop filled with fluff. Roll up your sleeves and prepare to learn.