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Frequently Asked subscription questions Everything you need to know

What is a digital subscription and what does it include?

An unlimited Houston Herald digital subscription provides ongoing access to houstonherald.com, which is updated as news occurs around the clock. When you subscribe, you’ll get access to articles, video, slide shows and other multimedia features. Receive several perks, including newsletters, breaking news alerts and the e-edition, which is a digital replica of the print edition. You can also receive free text alerts from everything from breaking news to the daily weather to sport scores.

1. How do I log in?

Log in from the home page.
Enter your email, password and click log-in

Simply, go to log in at houstonherald.com (upper right). Enter your e-mail, password and click login. If you see "my account" you are already logged in.

If you are logged in, you'll see "my account"

STILL HAVING AN ISSUE? Some ad blocking or anti-virus software installed by the computer user or programs that immediately dump your cache and history may affect performance, as well as a lack of computer memory.

2. How do I sign up?

There are a variety of digital and print packages for all readers, ranging from monthly to yearly. Learn more here about the costs. Print subscribers receive digital access for a nominal additional annual fee.

3. How do I pay for my print or digital subscription?

The Herald uses highly secure payment technology, allowing you to pay via debit or credit card. Your payment method will be charged automatically on a recurring basis. Simply pay online here and you’ll also receive your renewal notice in your email box. We share your information with no one.

4. What is the cancellation and refund policy?

You can cancel your subscription at any time. When you cancel, we will stop charging your account the following billing cycle, which is four weeks, so your unlimited access will continue for the remainder of the current four-week period.

5. Can I see content if I’m not a digital subscriber?

Yes, the count of page views remaining for the month is included directly on the page of the article. It is a model in place at a majority of country’s newspapers. Your free, limited access resets at the beginning of each calendar month. Increasingly, digital revenue is becoming an important part to pay for the cost of creating content and covering news events. Non-subscribers also can earn views by providing their email address to receive the Herald’s daily email and a new weekly newsletter that will premiere in early 2019. During times of emergency, content becomes free.

6. How can I tell if I'm logged in?

Look for the < symbol on the lower right portion of each page at houstonherald.com. Click it and you’ll find information about your account, including your email address, your subscription plan, the ability to receive support, cancel the subscription and logout. If you are having a problem, trying logging out and back in. You can check on your account here, too.

7. How do I change my password?

Reset you password here.

8. I prefer to read the complete paper in a digital format rather than receive the print edition. Is that available?

Yes, a digital replica is released early every Thursday morning. An e-edition link is at the top of the page.

9. Is the website available on my smart phone and other devices, such as tablets?

Yes, the website configures itself for the best reader experience, depending on the device you are using to read the news. Click on subscribe from the menu at the upper left of the screen and press log-in.

10. How do I access the archives of the Houston Herald?

The archives of the Houston Herald...a few keystrokes away.

Every issue of the Houston Herald since the 1880s is available through our partner, newspapers.com. Click “archives” on the homepage or access it here. Use keywords, dates and names to browse more than 91,000 pages of content. You can even clip articles or send them to a friend. Access is available free through the Texas County Library.

11. Is the Herald on social media?

Yes, the Herald has nearly 10,000 who connect with Texas County and Houston news on Facebook. Additionally, the newspaper has a presence on several other platforms. Access those by clicking on the icons on the top of each page.

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