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2019-2020 Year in Review at Schaumburg Township District Library

A year unlike any other.

While our 2019-2020 year covers July 2019 through June 2020, it's hard to remember back before March of this year, before the pandemic. And while there certainly have been many challenges to face this year, it's also been a year of progress and innovation for our Library.

Thank you for your continued support and patronage throughout the year – both online and in person. We exist to serve our community and are truly grateful to have such wonderful people to serve.

Please join us in celebrating some of the successes from our 2019-2020 year.

Count On Us

One thing that did not change at the Library this year is our commitment to you. Though we had to close our doors for a total of 16 weeks, we acted quickly to be sure our services were always available to you. Here's a short timeline noting some of the ways we took action and adapted to meet your changing needs.

March 17: We extended our WiFi signal out to the parking lots at all of our locations. (That free access continues today.) We began to adjust our online services to meet your increased demand as so many began to safely stay home. We continued to monitor checkouts of eBooks and use of our streaming services, and continued to increase your access through the coming months. (These increased levels of access remain available today.)

March 30: All programs were changed to online experiences. We now offer more than 150 programs each month, where you can join live online, participate over the phone, pick-up supplies to complete a project at home, or watch on demand at SchaumburgLibrary.tv. (All programs will remain online until further notice.) Staff became available by email to answer reference and readers advisory questions.

April 8: We reopened our Reference Desk phone line to answer reference questions.

June 1: We began accepting returns. You were able to place holds on items. We reopened our main phone line to answer all your Library questions (and other questions, too!).

June 3: We reopened our Reference Desk chat.

June 4: We launched Curbside Pick-Up at our Central Library.

July 6: We reopened all locations, with limited hours, occupancy and services, and with new safety protocols in place.

2019-2020 Highlights

We are now a fine free library as we eliminated fines in April 2020!

Our Board of Trustees approved a $1.5 million abatement on property taxes in May 2020, meaning all homeowners in our service area can expect an approximate 9.4% reduction to the Library line item on the second installment of their 2020 property tax bill.

A renovation began at our Central Library in March, resulting in updates to our first floor’s checkout area, restrooms, Youth area entrance and more.

2019-2020 Highlights

Our One Book, One Community culminated with a sold-out event at the Al Larson Prairie Center for the Arts in February 2020, featuring author Min Jin Lee giving a moving talk and answering questions about her book Pachinko.

We served more than 1,100 free summer meals at our Hanover Park and Hoffman Estates branches during the summer of 2019.

Thanks to grant funding from the Illinois State Library, we launched Tech Bytes, a technology-based after-school program for middle school students, with teen mentors leading the programs to create a dynamic, meaningful, safe learning environment.

2019-2020 Highlights

Our Youth staff partnered with 7 day camps, 4 day cares and one of School District 54’s extended school year sites to facilitate an official Summer Challenge program, allowing an additional 976 children to participate and complete the program.

Thanks to new staff processes and efficiencies, we’ve increased our number of home delivery patrons by more than 90% since 2018.

Staff from all of our Library locations served on Complete Count Committees to support the 2020 Census.

We joined three other libraries in the northwest suburbs to host the Culinary Curiosity exhibit.

2019-2020 by the Numbers

1,604,302 Library visits including 684,975 visits to a Library building, 647,473 visits to the Library website and 271,854 sessions on the Library WiFi

390,985 patrons attended 3,143 programs (15% of these were offered as online programs)

2,079,077 items checked out including 1,834,778 physical items like books and DVDs, and 244,299 digital items like eBooks and streamed movies

We hope you’ll join us in the coming year.

While we can't predict what the coming year will bring, we're ready to take it on with you. We'll continue to adapt and adjust, finding ways to serve you safely - whether in-person or while you stay safe at home.