TP Visit To Bridge Knowledge & Process Gaps

  • Interacting with Business Unit Managers Ralph and Luc to understand TP's work-culture.
  • Interaction with TP supervisors Daniel Van Der Wal and Franck Dethier to understand the challenges faced by agents over Voice/chat support channels.
  • Working with Vincent (Trainer) to understand the best practices used while training new hires to imbibe it in our training procedures.
Animating Fuse character in Adobe Photoshop
  • Conducted trainings for Digital Imaging products : Adobe Photoshop, Lightroom, Adobe Bridge, Adobe Experience Design, Project Felix, Project Nimbus and Adobe Stock.
Understanding the interface of Robohelp

Conducted training for PPBU line of products: Adobe Captivate, Framemaker, Robohelp, Installation, Activation and Deployment of PPBU products.

Understanding GPU Issues in Premiere Pro

Conducted training for DVA line of products: Adobe Premiere Pro, After Effects, Speedgrade, Prelude and Encore.

Interacting with Tier 1 agents to identify day to day Issues.
Maastricht
Created By
Gautam Bahl
Appreciate

Credits:

@GautamBahl

Made with Adobe Slate

Make your words and images move.

Get Slate

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.