TrustLine System

A Secure Hotline and Case Management for Organizations of All Sizes

The Basics

TrustLine System is a SaaS (Software as a Service) suite of modules that helps detect, report and respond to fraud and incompliance within an organization.

It acts as a reporting hotline combined with a comprehensive case file manager and a reporting module.

TrustLine System focuses on an anonymous and secure communication channel

Having the identity protected and mitigating the retaliation risks increase the likelihood that incompliance and fraud are timely reported and addressed. In this respect, TrustLine System runs on owned infrastructure (own servers, storage devices, translation module).

We act as an interface between the whistleblower and the company, independent of the channel and irrespective of how many replies are exchanged by the two parties. Various levels of whistleblower anonymity can be implemented according to the needs of the client.

All the communication between modules and with the intended recipients is encrypted and secured from any unauthorized access.

TrustLine System Key Points

Comprehensive package, covering all necessary requirements:

  • Secure Case Intake
  • Secure Case Reporting and Management
  • Trends Analysis

Fully customizable to meet Customer's needs and fully scalable for small to middle and global enterprises

Including in-house built concepts of internal and external communication and promotion materials

Running on in-house built and dedicated infrastructure (own servers, storage devices, translation module)

7/24/365 Hotline (web based access) and Phone Lines (ground lines and cell phones access)

TrustLine System Program Elements

The Program can be fully customized on the client’s particular needs and allows informed and targeted decisions on the matters raised.

It includes the following:

  • A written Whistleblowing Policy
  • A Reporting Mechanism communicated internally and/or externally
  • Designated responsibilities regarding the Program
  • Training and Communication materials

Processes and Road Tolls

A powerful integrated TrustLine system which enables effective prevention and early-stage detection of fraud cases.

What is new with TrustLine System

  • 100% integration of all reporting mechanisms with the case file management system.
  • A high level of customization: role based and fully customizable access control, customized dashboard, operating modules and notification system.
  • A high level of scalability - The system can be customized for small, medium and large organizations.
  • The system can integrate multiple reporting mechanisms (a hotline, direct reporting, etc.). The relevant information can be captured from all available channels and can be delivered to those in charge, in one unitary view.
  • A secure translation module that is contained in TLS and works via encrypted communication. The translated content is not shared via email or via other unsecured channels.
  • The relevant stakeholders receive notifications and conveniently access the system and the reports or to check the progress of a particular matter. The outcome of the cases is not sent via email or via other unsecure channels to avoid inappropriate data dissemination.
  • Corporate defense – The users certify with a digital signature that they exercised due care and attention and that they respected all the professional standards when they investigated the case.

Contact us for more information:

Email: info@trustlinesystem.com

Mobile: +41 79 693 96 88 | Office: +41 43 266 78 51

Address: Europa-Strasse 19, CH-8152 Glattbrugg, Switzerland

Website: www.trustlinesystem.com

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