If we as managers fail to recruit the right people, it will create difficulties for the company in terms of lessened quality for customers, not as good customer service, bad reputation and a less positive work environment.
That we do not want. So in addition to spending more time and putting extra effort into the selection process, the second part of recruitment is the training.
- We want you to have access to all the information there could possibly be about our business, about our history, our food, our processes and all of our manuals, so that you get the option to choose yourself whether you want to read it all at once or learn by doing and picking it up eventually
- We give all our employees a tutor/guide, which is an employee that works in the same field as you, but has been here for a while. He or she will show you around and answer all the questions you could possibly come up with
- Your first days at our restaurant we want to ease you into the work flow, and you will not be given too many responsibilities, and there will always be someone near you whom you can ask questions and that can show you how things can be done the most effiencetly and safely