We review the key aspects of the resort on a scale from one to ten -- one being horrendously bad, and ten being perfection.
Because the resort was not very crowded, they gave us upgrade to a concierge room on the 3rd floor of the Italian building. The rooms were renovated recently, and were very nice..
Reception / Front Desk: 9.5
We didn't interface with the reception desk much. We were whisked over to the concierge lounge for immediate check-in. Our luggage came up pretty quickly after that.
Water Sports: 8.5
The water sports staff were more pleasant than during our previous visit. The equipment was in decent condition, considering the super hard use it all gets. Mike only went water skiing once because the water was usually too choppy by the time the ski boat comes out. The windsurfers looked pretty new, but not the sails or booms. Sail size is very limited. Mike took a windsurfer out once and had a good time with it. The SUPs are those plastic floating tank things, but they're still fun enough. We did do any snorkeling because the water was never really clear enough (due to the weather).
It seems like every time we go back there is a different favorite restaurant. Maybe it's staff changes, or maybe our tastes keep changing. This time, the favorite was Neptunes. Fabulous food and excellent staff. We were saddened by the changes at Cafe de Paris, but maybe I didn't need all of those desserts anyway!
We don't drink that much these days, but we still interface with the bars and bar staff when getting non-alcoholic drinks during the day. The drinks were usually well made and the staff was good. Our two favorite bars: the bar by Neptunes and the new Latitudes bar.
Beach / Pool / Grounds: 9.0 / 8.8 / 8.8
Once again, we chose lounge chairs by the pool instead of on the beach. Not that we really spent much time in the chairs. The beach looks very different now with all of the breakwater jetties, but it's still kept clean and it's a great place for long walks. The weather was windy, and that seemed to have the water turned up. We never even brought out the snorkels. The pool temperatures were good, but the hot tub temperatures were way too hot (unusable). We swam early morning laps at the main pool a few times and that worked out fine. There were always towels available when we needed them. The grounds are always nice here, but the numerous cats actually take away from the grounds a bit. There are some new walkways along the beach, which were a nice improvement.
Overall Service: 9.5
The service was generally very good. As always, it seems a little better at some locations.
This is not the numerical average, but instead just our impression of what the overall score should be. They seem to be doing a good job maintaining the facility and staff (generally).