Loading

Rotarian Nicole's top six tips for peace and conflict resolution Marking Peace and conflict resolution month 2018

#1

Listen attentively to what the other side is saying (don't come up with an answer while they're speaking).

#2

Never discuss the matter when angry (don't react). Always 'cool off', even if the other party insists that 'now' is the best time to have the conversation. Only respond when you feel ready.

#3

Try to see the other person's perspective.

#4

Be specific in communicating how you feel and what your needs are.

#5

Don't jump to conclusions before ascertaining as much of the facts as you can.

#6

Remember that conflict itself isn't a bad thing. It can be quite helpful. It's how we deal with it that makes it constructive or destructive.

Nicole Gordon is an attorney in Jamaica and member of the:

Created By
Ainsley Brown
Appreciate

Credits:

Created with images by francoiskarm - "Talking girls" • sasint - "president not care public adult expand rage" • Craig Philbrick - "Havana, Cuba" • le1parrain - "Communication" • geralt - "turn on turn off question mark" • Michael Henein - "Sitting outside a window"

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.