We provide impartial advice. Our Benevolence Team provides confidential and impartial advice to those in need of help. We have dealt with 1,107 cases in the last year, providing welfare advice, signposting to other organisations and accessing financial support.
We offer financial support. We award grants for beneficiaries needing financial support, which can be one-off or regular payments, and quite wide-ranging, depending on the person's needs. Over the last year, we have paid out £1,369K in grants. Regular grants can go towards the general cost of living, as well as financing care support. Our one-off payments have covered many costs, including car repairs, funeral costs, rent arrears and white goods.
We work with other charities. Beneficiaries’ needs can often be complex, requiring the support of multiple organisations. We work with other charities to deliver the best possible results for beneficiaries. Over the last year, 30% of all grants paid to beneficiaries came from funds provided by other charities. This co-operation helps us to work efficiently and maximise the grants available to beneficiaries.