Ronco A Cisco Premier Partner

"Ronco is an end-to-end communications service provider focused on delivering powerful solutions that enable us to extend the human connection through technology."

SINCE 1965, Ronco has been a privately held and operated, integrator of innovative products and services in the communication industry. Headquartered in Buffalo, New York- Ronco has 15 offices spanning the Eastern US. Each location provides roughly a 75 mile support radius that ensures timeliness and effectiveness.

Our commitment to providing superior service and sales support is our core mission. We are a fully staffed technical and sales organization with an extensive inventory of in-stock service equipment to support our customers. Our certified staff is backed by our Network Operations Center that operates 24x7x365, making your service our priority.

What sets us apart?

Guaranteed Customer Satisfaction

We pride ourselves on our commitment to customers. We do not outsource our responsibilities for the purpose of maintaining the highest quality of service. Our technical support line is offered 24x7x365 with on site availability; allowing us to respond to critical outages as they occur. For service requests, we offer online ticket submission options.

A Company You Can Trust

We support some of the most mission critical facilities in society today; hospitals, defense facilities, school districts, 911 and other emergency services. With over half a century of award winning service under our belts, we understand the value of communication technology and how imperative it is to business continuity.

Extensive Experience in Voice Communications

As a privately held company with 50+ years of work in telecommunications, Ronco's proven track record stands strong. Our local commitment continues to set us apart from other businesses. With a 99.4% average CSAT score, we continue to make customer satisfaction the core of everything we do.

CISCO OFFERINGS

At Ronco we have the skills and expertise to sell, plan, design, implement, and support the full suite of Cisco Offerings. Our partner status allows us to provide an expanded portfolio of products and services to our current clients. We can meet the needs of customers, from small businesses to large enterprises.

”Our level of certification is an important achievement for our company. It goes to show that providing best-in-class services is at the heart of everything we do.” - Chris Wasp Jr, CEO

Architecture & Technology Specializations

Advanced Collaboration Architecture

Advanced Routing & Switching

Advanced Security

Advanced Wireless LAN

Advanced Unified Computing Technology

Express Foundation

Authorized Technology Provider

Identity Services Engine

Additional Authorizations

Cloud Services Reseller

Cisco Telepresence Video SMB Program

WebEx Telepresence Program

Cisco Services Partner Program

The Ronco Proven Process ensures consistent and reliable Cisco Solutions are provided.

DID YOU KNOW?

Express Foundation Specialization

requires three different employees in the role of Account Manager, Systems Engineer, and Field Engineer to have multiple Architecture Specializations each. This team proved expertise in Cisco Solutions for commercial customers with 100 to 1,500 employees. Their proficiencies are in foundation networking, collaboration, video, and security technologies.

Supporting ServicES

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