Cisco Academy 101 a brief guide for new (or experienced) Cisco Academies

Becoming a Cisco Academy

Assuming that you are eligible, you must apply and be approved by an in country manager within Cisco Systems. So long as you are a not-for-profit organisation engaged in traditional education as recognised by your nation. You should be accepted. Please be aware, any application is the final decision of Cisco Systems and IS NOT at the gift of the Open University or any other ASC.

The following video is a step-by-step demonstration. Be aware that it may take up to fourteen days for you application to be approved. If you are working with an ASC such as the Open University, informing us, helps us inform the local CSR manager from Cisco of your interest.

Getting started - how to set up your Cisco Academy from the outset!

Getting started - how to set up your Cisco Academy from the outset!

We are assuming that you are the main contact and leading the application and enrolment process. Once Cisco has approved your application - you will get all manner of emails. Ideally, the person leading the Cisco Academy should be the person leading the teaching of this networking programme and will be part of the teaching team.

Thought: it is a common assumption that a senior manager with no prior knowledge of network engineering will run the Cisco Academy as they lead the computing/IT/networking programmes at your educational establishment. You can include them and give them administrative rights allowing them to see all that you may see. Ideally, it should be the teacher teaching and leading the teaching of this discipline as the system is 'classroom centric'.

Now that you have your email - you must follow its instructions and set up your Cisco Academy ... welcome, we are a great bunch of people.

Phase one - giving yourself the correct rights.

Phase one - giving yourself the correct rights.

Chances are, at this stage all you can see are the i'm managing and i'm learning tabs - you will need to add to your profile instructor and staff rights. As you will need to add i'm teaching to your profile.

what you are hoping for is all three options.

If you have not done so already, press i'm managing and select - users.

The users option is to the right

You will need to locate yourself, this is not difficult at this stage as you are likely to be in a long list of only one user in your Cisco Academy. In time this will grow. Once located, click on the edit roles option (to the right).

Edit roles is on the right hand side

Now to upgrade yourself, as per the image below, you need to become staff and instructor. Student is not required, this is for ordinary 'student' users within the Cisco Academy.

Click on Staff and Instructor.

Now, with luck you should see all three options. Giving you the ability to create classes within the Cisco Academy programme.

Phase two - Adding users from other Cisco Academies

Phase Two - Adding users from other Cisco Academies

Adding a user is easy, in the i'm managing > users tab is a 'add user' button on the right hand side.

can you see it, look its there on the right hand side >>>>>>>>>>

You will be presented with a light box, giving you a set of options.

If the user already exists in another academy, where you use their correct already listed email address and tick the staff/instructor options. You will import that instructor into your Cisco Academy and inherit all of their teaching rights.

At the Open University Cisco ASC - we encourage our community of Cisco Academies to add a member of the ASC team. This way we can help administer and where appropriate support/supervise co-teaching. Please be aware, this is not compulsory.

If it is a new user - someone who has never taught before, the system will identify that their email address has never been used and will generate an invitation email. Instructor is someone who teaches classes, staff is someone who is able to administer other classes. Ideally, for an instructor delegating both instructor and staff rights enables scalable administration.

Please note: this is a clumsy way to add students - this can be accomplished with greater ease (and speed) when you create a class. In principle, you can easily import 1000+ students into a single class and the system will create profiles for those new to the system.

Phase three - creating your first class

Phase three - creating your first class

Before we focus on class creation - let's resolve any myths you may have encountered. All courses (except two) are free. You can create as many as you like with as many students as you desire.

The two that have a cost per student are the NDG/LPI Linux 1 and 2 courses. Linux Essentials and Linux Unhatched are FREE! and unlimited.

To create a course, you need to be in the i'm teaching section and look for the create course button on the right hand side.

look for the button on the right hand side .... >>>>>

Depending on your privileges and rights, as well as the rights of others within your Cisco you will see a considerable range of courses within your Cisco Academy. Chances are, by the time you read this. The following image will be outdated as new courses are added to the portfolio.

the list keeps on going
and here are more

Pick the course you wish to teach and click on continue. For this example, you will follow CCNA1 - Introduction to Networks. Once you progress to the next screen, you will need to select your language. It depends on the course, regarding how many languages are currently available. New courses are typically presented in English before being translated.

Now, you must specify details - take a look at the following image and explore the explanation below.

As you can see, there is a great deal of information. It is your choice regarding the course ID and course name - at the Open University we always keep these the same. We also make sure that there is information about the course, start date and tutor in the course ID and naming.

Start date can be the day you create the class, or into the future. The end date must be at least 28 days and a max of 365 days. This prevents you from creating a boot camp course, it also prevents you from boring your students senseless.

The description is your choice - this can help you share with your students information regarding the course, where the classroom is, pointers to a content site etc.

By default you can add yourself as an instructor - if you have staff status, you can add others instead. You will notice that you can add multiple instructors, we have not discovered a limit. Our advice, from the OU Cisco ASC is to make sure that all classes (if possible) should have at least one other instructor so that there is support during illness or in other sessions.

Now it is time to click continue.

Publish now, ensures the class goes live - you can save as draft - however, you must remember to publish the class at a future date. Otherwise the students will not see the content.

Now you need to learn about adding students. Which is covered below in phase four.

Phase four - adding students to your courses

Phase four - adding students to your courses

At this stage, we are assuming that you have created your class. You can add students at any time. However, ideally it is best done at the start of the course. For this section, we are assuming that you are following the flow of this microsite. Once you have created a course and selected the publish option you will land on the admin page. As you can see from the image there is an add students button on the right hand side.

by now you should be getting used to all of the buttons on the right .... >>>>>

Depending on the course, you will have different enrolment options:

Following the previous image, the first option to add a student is to add a student per student one at a time. The easiest route is to import a CSV from your own student system - here you must have firstname, lastname and email address the student id from your centre is useful and optional.

Once you have created one course, you can import from other courses. As your academy grows - this will become easier.

Seat tokens are an interesting option - you can generate a series of codes, which can be merged into mail merge (for email) applications - at the Open University we have accomplished this using mail chimp. By sending the token, you can encourage the student to enrol. In addition and not listed here - on the Cisco Academy self paced courses (like Get Connected or CyberSecurity) you can create a self-enrol landing page. Please note, at the time of writing this cannot be offered for CCNA, Networking Essentials, CCNA-S, CCNP or ITE.

Once added, you will see a list appear in the admin page.

of course, we have to obscure the student details ... we would get into a great deal of trouble if we didn't

Now we can move onto launching your course.

Phase five - launching your course

Phase five - launching your course

press that button

Back at the admin page, did you notice that you add a launch course button. Don't panic, we are using a slightly different class for this example - everything else is exactly the same. Once you 'launch' you will see the same structure as all students with some additional in class administration tools. Below is a standard view of a Networking Essentials class.

You are now flying an online curriculum experience.

Now it is time to explore, chances are you are already clicking on all of the buttons. However, you MUST consider what should (or should not) be seen by your students. Look at the above image, on the menu on the left hand side, near the bottom is settings. Click on this, then select the navigation tab.

Hiding features may (or may not) be useful - you know the age of your students, their experience and their expectations. You can add/remove discussion tools, collaboration features and the ability for students to see who is in their course. We often advise academies with younger students and safeguarding expectations to hide the discussion/collaboration tools. However, some of our adult distance learning courses - we exploit these as a useful resource.

You can always return to the main page, by selecting the home button in the top left corner.

All of the quizzes will be active, the students can navigate via the modules section or the launch course button on the front page. If your academy opts to use the Cisco 'final' assessment or chapter tests - which depends entirely on the course you are using. This can be accomplished

You do not need to set assignments, this is a tool that can set deadlines based on course objectives. What is interesting and useful is the course analytics and people tools. Which enable you do see how each student is engaging as well as overall engagement per course.

And finally ...

And finally ...

There is more, so much more! This micro-content has simply scraped the surface of what can be accomplished. Do, create courses - do practice - do explore how you can adapt and edit the content.

Created by the OU Cisco ASC - under Creative Commons - CC-BY-ND.

Created By
Andrew Smith


Created with images by Kelli Tungay - "Back to School" • DariuszSankowski - "paper romance symbol" • DariuszSankowski - "knowledge book library" • Faustin Tuyambaze - "University graduation" • padrinan - "green art wood" • Michał Grosicki - "(Product)RED" • jill111 - "stack of books vintage books book" • Jonathan Daniels - "Happy fresh graduates"