Crawl, Walk, Run
Drugstore.com, the Internet, & the dot-com frenzy
Negative press & 40% stock decrease
After much research, Walgreens.com introduced - The stock price doubled
Technology change isn't new - great companies adapt
Not: "What is the role of technology?"
Instead: "How do good-to-great organizations think differently about technology?"
Good-to-great companies do have technological sophistication.
Not about the technology itself
About the pioneering application of carefully selected technology
Momentum Accelerator - Not Creator
80% of good-to-great executives did not mention technology as a main factor in the transition
The right technology can accelerate but not create momentum
Right technologies are only those that link directly to the 3 circles of the Hedgehog Concept.
Fear of Falling Behind
Technology alone never causes greatness or decline
Good-to-great executives react rationally not from fear because of an inner drive for greatness