What is Lifeline?
Lifeline is a federal program that provides financial assistance for: phone services, internet services, bundled phone and internet services OR free cell service with prepaid monthly minutes.
Why Lifeline Matters
Lifeline not only keeps patients and parents connected to the people who matter most; Lifeline also provides patients and parents with phones to schedule appointments, report changes in condition or disability to a medical professional or social security office; they can call nurse hotlines, renew prescriptions, and simply stay in touch. They also get the comfort and security of knowing help is just a phone call away.
How Lifeline Works
Lifeline provides a subsidy up to $9.25 to local phone and broadband providers. The subsidy decreases the cost of the bill that individuals or families would have to pay for these services.
Households with people who receive any of the following benefits are eligible:
- Anyone eligible for SSI, Medicaid, or Foodshare
- Certain tribal programs
- Veterans and Survivor Pension Benefits and Federal Public Housing Assistance.
- Also, households with incomes up to or less than 135% of the federal poverty level are eligible.
How to Apply
In 2020, the Lifeline application process changed. You now need to be determined eligible through the National Verifier.
You can either:
- Pick a Lifeline provider from this list. Once you've made your decision, call the company's phone number and tell them you want to apply for Lifeline. (Some popular Lifeline providers are: Safelink, Assurance, US Cellular, and Century Link). Your provider should assist you with the National Verifier process.
- Go directly to the National Verifier and see if you're eligible. Once you are determined eligible, you will need to notify your telecommunications provider. The provider will finalize your enrollment in the Lifeline program.
Remember: you can only receive Lifeline discounts on one device or service per household.