Rubric for Success
Identify the key problem: The problem that exist is the customer's ability to go to our website and understand who we are, what we are selling and converting that visitor into a customer without the visitor having to contact support to help complete a sale.
Identify the Business Goals: Create a simple system for users/clients to be able to go to the application > choose the service/product > Purchase the solution. Create content for the User/Client that is familiar. Create an easy way for visitors and support team to respond to each other effortlessly.
Reflection: With this assignment, it was a challenge but I had to ask myself what is needed for a business to succeed? What i want to accomplish is to create an entire experience that is fitting for the business and will provide customer with the desired experience.