Loading

Medelberg's Travel Services Your Personal Concierge

Something about us

30 years experience -- continually fine tuning our expertise within the travel industry.

We will use our experience to advise, enhance and give you the travel plans that you want. Saving you time, energy and worry while you are traveling. We then complete your experience with the follow-up you may require such as providing invoices for your expense report and preparation or confirming that your respective frequent flyer programs were updated.

How are we different from other agencies?

Every travel agency offers you the same air, car, hotel, etc. They all maintain profiles with your frequent flyer programs, seat assignments, TSA information. What distinguishes MTS from other agencies is that we remember the small things: left side of the plane seat preference; if preferred seat is not available offer a different flight; a new addition to the family; the type of sheets you like; after a long flight to book a massage upon arrival. This is what we do. You are not a client but part of our family and we take care of family!

Don't be lost in the clouds
MTS’s infrastructure is built around quality not quantity

Markets Served

  • Business Travel
  • Elite Travel
  • Meetings and Events - including board, sales, client meetings
  • Personal Family Travel
When you just need to be there!

What you can expect

  • Dedicated MTS team members will be assigned.
  • All calls are answered by a live team member.
  • All calls or emails are answered within two hours during business hours.
  • Senior Management on call 24/7
  • If an issue happens, we will work immediately on a resolution
Everyone needs a place to sleep

Our assistance

  • We pride ourselves on knowing our clients not just the basic information in your profile.
  • Itineraries are reviewed at time of booking to verify that they are complete.
  • Verification of hotel, air and car programs entered.
  • Flight issue assists on departure day included.
ALL ELITE LEVEL RESERVATIONS ARE CONFIRMED WITH A FOUR STEP PROCESS.
  • Flight check-in 24 hour prior.
  • Verify plane movement day of departure.
  • Monitor flight, car service and hotel.
  • Monitor flight, car service and hotel.
Why use MTS

Why Use Medelberg's Travel Services?

  • Customer Support, Accuracy and Response time.
  • Experienced at anticipating your likes and needs.
  • Experienced at anticipating travel issues and solving them.
  • We are a partner, not a vendor.

David Lumley's Testimonial

Credits:

Created with images by combusean - "5316. Execsuite view - Midtown Phoenix Skyline" • Paul Paul - "Skyhigh." • a_whisper_of_unremitting_demand - "untitled image" • Bill Anastas - "HOTEL"

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.